FAQ

Frequently Asked Questions

What is FlipGive?

FlipGive is a fast, easy, and free way to raise money that combines the convenience of online shopping with the best of online fundraising. Earn up to 50% cash back for your sports team, school, or community group by creating a page and simply shopping online at our amazing brand partners.

How does it work?

Simply create a fundraiser page in seconds, invite your team to participate, and then shop as you normally would through your page throughout the year. You can even earn cash bonuses through our perks program! Buy the everyday stuff you need for your sports team, school, community, or family - you can choose from hundreds of brands and earn up to 50% cash back towards your fundraiser!

Why FlipGive?

We're parents that are fed up with selling cookie dough, magazine subscriptions, chocolates to raise funds for our kids year after year. We built FlipGive to take away the headache that is fundraising, and help families raise more money to do the things they love. We also believe in running a company that is good for society, so we became the first international benefit corporation! Learn more about us here.

How is this service free?

Yes, it is 100% free to setup a Fundraiser and raise money! There are no fees to create a page or withdraw funds raised. We make money from our brand partners by charging them a small fee whenever you shop. The only time we charge a fee is to supporters who wish to donate instead of shop - the donor will pay a 6% processing fee.

Who can fundraise?

FlipGive was designed for help community groups like sports teams, schools, churches and community organizations. But it can work for anyone - personal, even charitable causes.

How do I get paid?

Once you submit your payment information you can withdraw funds anytime, as long as there is over $100 outstanding. You will receive payment within 5 business days of your request if you want an electronic check sent by email, or 10 business days of request if you wish to receive a traditional check sent by postage.

How Do I Get Started?

Anyone can create a Fundraiser page in less than 60 seconds. Everything is online and you can start raising money with a few simple clicks. Get started now!

Do you have any tools I can use to get my team on board?

Yes! Use our nifty FlipGive One-Pager to introduce your team to your new fundraiser. Also, our new FlipGive Shopping List is an amazing resource that shows just how much money you could be leaving on the table when not using FlipGive.

I made a purchase but don't see the cash back?

Firstly, make sure any ad-blocker software is turned off before you make a purchase! Secondly, it can take up to 48 hours for our brand partners to notify us before we credit your Fundraiser (grocery purchases are notified once your order is delivered, hotels and travel are only credited upon completion of your trip).

If it's been over 48 hours and you still have not been credited for a purchase, simply forward the original invoice email to support@flipgive.com and provide the name of your fundraiser. Once we receive your invoice we'll look into why the credit was not applied on our end and do everything possible to get you this credit. Just so you know, we don't get paid if you don't get paid :)

Still Have Questions?

Check out our help resources below, or give us a call anytime at 1-844-GET-FLIP

Support